Terms and Conditions

 

Welcome to Slice, your go-to bakery for fresh and delicious items! By using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before purchasing or using any part of our website.

1. Introduction

These Terms and Conditions (“Terms”) apply to the use of the sliceforyou.com website, including all services, features, and products offered by Slice, a bakery located in Islamabad, Pakistan. By accessing and using this website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using our website.

2. Products and Services

Bakery Items: We offer a wide variety of bakery items, including cakes, pastries, bread, Cookies, and other baked goods, which can be purchased online.

Customization: Custom cakes and bakery items may be ordered with specific instructions (e.g., flavor, design, size, etc.). Please ensure that your instructions are clear and accurate, as custom orders cannot be returned or refunded once they are processed.

Product Availability: All bakery items are subject to availability. We reserve the right to limit the quantity of items per order or to discontinue items without prior notice.

3. Ordering and Payments

Order Process: Orders can be placed through our website by selecting the items you wish to purchase and following the checkout process.

Payment Methods: We accept various payment methods, including credit/debit cards, Online bank transfers, and cash on delivery (COD). All payments must be made in Pakistani Rupees (PKR).

Order Confirmation: Once an order is placed, you will receive a confirmation message via Whatsapp with details of your order, including the total cost, delivery address, and delivery time.

Pricing: All prices listed on our website are in Pakistani Rupees (PKR) and include applicable taxes. Prices are subject to change without prior notice.

4. Delivery and Shipping

Delivery Areas: We offer delivery across Rawalpindi and Islamabad. Delivery areas may vary depending on location.

Delivery Time: Delivery times may vary based on location, the size of the order, and the nature of the items. You will be notified of the estimated delivery time at the time of purchase.

Delivery Fees: Delivery fees may apply and will be displayed during the checkout process. The fee may vary based on your location and order size.

Delivery Issues: If there are any issues with the delivery, including delays or damaged items, please contact our customer service team immediately, and we will resolve the matter promptly.

5. Cancellations and Refunds

Order Cancellations: Orders can be canceled only if the request is made within a specified hour [1 hour] after placing the order. After that, cancellations will not be accepted.

Refunds: Refunds are offered in cases of incorrect or damaged products. If you are not satisfied with your order, please contact us within 24 hours of receiving it. We will assess the issue and issue a refund or replacement if necessary.

No Returns: Due to the perishable nature of our products, we do not accept returns unless the item is incorrect or damaged.